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Dispute the Response received

Reported via desktop in the Problem with tree roots category by David Wright at 18:08, Tue 2 December 2025

Sent to Peterborough City Council less than a minute later. Council ref: 8493467.

Issue 8348896 I have the response which is unacceptable! 1) how can the investigation have taken place without accessing our property! 2) I’d even challenge that the specialist has visited the trees? 3)the community value is an unrealistic measure as the trees are at the back of our property and overhang the pavement and Gunthorpe Road.! 4) significant visual evidence should be easy that the trees are now overhanging the pavement at at higher level - they have had some lower branches trimmed on the parent side. The visual evidence is also obvious from our property side, having grown more than 2 meters in the last 10 years, with no council action during that period.

The lack of courtesy from Aragon is unacceptable and a management response is requested

Updates

  • Enquiry received

    Thanks for your enquiry regarding a council-owned tree. This has been sent to Aragon Direct Services for further investigation. We will endeavour to provide a further update within 3 working days

    Posted by Peterborough City Council at 18:08, Tue 2 December 2025

  • Inspection Arranged

    Thanks for your enquiry regarding a council-owned tree.

    Your enquiry has been allocated to one of our qualified tree surveyors who will carry out an inspection and provide an update within 20 working days.

    State changed to: Investigating

    Posted by Peterborough City Council at 14:45, Wed 3 December 2025

  • Meeting arranged for 6th January 2026

    State changed to: Open

    Posted by Peterborough City Council at 13:02, Wed 17 December 2025

  • Thank you for your enquiry

    Email responses have been sent directly

    State changed to: No further action

    Posted by Peterborough City Council at 08:31, Friday 6 February 2026

This report is now closed to updates from the public. You can make a new report in the same location.