When the problem was first reported the work was sanctioned to be done by your contractor. The work was never undertaken by your contractor, so another report was submitted pointing this out and the status was changed to investigate with a feed back in 20 days. Unfortunately their has been no feed back or progress in the work. As it was a big safety issue to us we have undertaken the work ourselves and cut the bottom tree growth off. we will be taking this up with our local councillor along with other residents who have the same problem as to why this problem has been totally ignored by the city council.