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Trees grown too tall

Reported via mobile in the Tree blocking TV/Satellite or radio signal category anonymously at 14:54, Monday 21 June 2021

Sent to Peterborough City Council less than a minute later. Council ref: 2807913.

The trees just have grown too high. I can not get a tv signal anymore.and my phone signal has been playing up for a while.and i need the phone to contact my family, i am a vulnerable adult living alone. Regards m keating

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  • Enquiry received

    Thanks for your enquiry regarding a council-owned tree. This has been sent to Aragon Direct Services for further investigation. We will endeavour to provide a further update within 3 working days

    Posted by Peterborough City Council at 14:54, Monday 21 June 2021

  • Inspection Arranged

    Thanks for your enquiry regarding a council-owned tree.

    Your enquiry has been allocated to one of our qualified tree surveyors who will carry out an inspection and provide an update within 40 working days.

    State changed to: Investigating

    Posted by Peterborough City Council at 07:53, Tuesday 22 June 2021

  • Thanks for your enquiry regarding a council-owned tree.

    In accordance with the Peterborough Tree & Woodland Strategy 2018-2028, a qualified tree surveyor has assessed your request and concluded that there is no need to undertake tree works.

    If you suspect trees are interfering with signal reception, you may contact an approved installer to check your connections, placement of aerial or dish and other things that may affect the quality of TV reception.

    There is no legal requirement to rectify a loss of television, satellite or radio signal/service in respect of trees as an interference, as it is not at present a legal nuisance as defined by UK law. The TV licence is a permit to operate a TV receiver, it does not guarantee any reception and therefore no legal right to reception. There are no court precedents in respect of trees interfering with TV reception.

    All council-owned trees are surveyed by a qualified surveyor for safety every one-to-five years, depending on how much the area surrounding them is used. We also carry out maintenance work if it's needed.

    For further information please read the Peterborough Tree & Woodland Strategy 2018-2028

    I trust this answers your enquiry, however, should you require any further information, please do not hesitate to contact Aragon Direct Services.

    State changed to: No further action

    Posted by Peterborough City Council at 14:24, Tuesday 3 August 2021

This report is now closed to updates. You can make a new report in the same location.