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Reported via desktop in the Overhanging branches category anonymously at 12:00, Tuesday 6 October 2020

Sent to Peterborough City Council less than a minute later. Council ref: 2327998.

Good Morning

Over the past year I have received numerous complaints from residents on Hanbury in Orton Goldhay regarding the trees that surround the Estate . Some trees are so overgrown that that residents cannot use their back entrances as they cannot open their gates , I have also had complaints that the branches are touching residents windows on the 2nd floor of the block . I did speak to someone in your department last year and was told they would be done before March 2020 .

Would you be able to provide me with a timescale that you think this work will be carried so that I can inform my residents .

Thank you

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Updates

  • Inspection Arranged

    Thanks for your enquiry regarding a council-owned tree.

    Your enquiry has been allocated to one of our qualified tree surveyors who will carry out an inspection and provide an update within 20 working days.

    State changed to: Investigating

    Posted by Peterborough City Council at 15:37, Tuesday 6 October 2020

  • Works recommended

    Thanks for your enquiry regarding a Council owned tree.

    A qualified tree surveyor has assessed your request and following a site visit has recommended works. On completion of the works you may feel the task undertaken may not fully address the issue raised. Aragon Direct Services employ qualified tree surveyors to undertake the inspections and all works recommended are in accordance within the guidance contained within the Peterborough Tree & Woodland Strategy 2018-2028.

    Continued management of all our trees forms an integral part of this strategy. All Council owned trees are surveyed by a qualified surveyor for safety every one-to-five years, depending on how much the area surrounding them is used. Where inspection identifies maintenance work it is scheduled in accordingly with safety issues forming the highest priority.

    For further information please read the Peterborough Tree & Woodland Strategy 2018-2028

    Should you require any further information please do not hesitate to contact Aragon Direct Services.

    Posted by Peterborough City Council at 07:58, Tuesday 3 November 2020

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