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Case number 2146362 case closed but no work done.

Reported in the Overhanging branches category anonymously at 14:42, Friday 11 September 2020

Sent to Peterborough City Council less than a minute later. Council ref: 2290021.


This issue has not been resolved, the branches over hanging the footpath have been trimmed but the larger branches overhanging my fence and greenhouse have not been touched.

Despite numerous phone calls and promises that someone will call nothing has happened.

Would it be easier if I arrange to have the trees pruned and have the invoice sent to you?

If damage occurs to my property I will be sending you the invoice.

This is totally unacceptable, I reported this in June what is the point in Fix My Street which looks good on the surface but obviously no action has been taken I have spent on 4 separate occasion between 30 minutes and an 1 hour 15 minutes on the phone to speak to someone at the council to be promised someone would call me back and give me an update which still has not happened.

Disappointed the council think so little of residents that pay full council tax.

I am sure if I had a hedge that needed trimming back you would only have given me 4 weeks to complete the work not take 4 months then ignore it.

Please can someone give me the courtesy of a response.


Martin Smith

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  • Enquiry received

    Thanks for your enquiry regarding a council-owned tree. This has been sent to Aragon Direct Services for further investigation. We will endeavour to provide a further update within 3 working days

    Posted by Peterborough City Council at 14:42, Friday 11 September 2020

  • Inspection Arranged

    Thanks for your enquiry regarding a council-owned tree.

    Your enquiry has been allocated to one of our qualified tree surveyors who will carry out an inspection and provide an update within 20 working days.

    State changed to: Investigating

    Posted by Peterborough City Council at 15:01, Friday 11 September 2020

  • A Tree Surveyor has inspected and works are scheuled to be completed during Winter period 01/10/20 - 31/03/21

    State changed to: No further action

    Posted by Peterborough City Council at 08:29, Friday 25 September 2020

This report is now closed to updates. You can make a new report in the same location.