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Overgrown trees/branches

Reported in the Overhanging branches category anonymously at 14:07, Tuesday 16 June 2020

Sent to Peterborough City Council less than a minute later. Council ref: 2158404.

Resident called not happy, he spoke with the council around October 2019 to advise of us the overhanging branches that is obstructing the path outside his house(number 118). Resident saying the trees that located there are too big for the little space and needs attention ASAP. As mentioned the resident was advised this would be sorted in November 2019 but nothing has been done and not best pleased about it. Resident would like a call from the tree team and not an email with an update.

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Updates

  • Enquiry received

    Thanks for your enquiry regarding a council-owned tree. This has been sent to Aragon Direct Services for further investigation. We will endeavour to provide a further update within 3 working days

    Posted by Peterborough City Council at 14:07, Tuesday 16 June 2020

  • Inspection Arranged

    Thanks for your enquiry regarding a council-owned tree.

    Your enquiry has been allocated to one of our qualified tree surveyors who will carry out an inspection and provide an update within 20 working days.

    State changed to: Investigating

    Posted by Peterborough City Council at 14:23, Tuesday 16 June 2020

  • Works recommended

    Thanks for your enquiry regarding a Council owned tree.

    A qualified tree surveyor has assessed your request and following a site visit has recommended works. On completion of the works you may feel the task undertaken may not fully address the issue raised. Aragon Direct Services employ qualified tree surveyors to undertake the inspections and all works recommended are in accordance within the guidance contained within the Peterborough Tree & Woodland Strategy 2018-2028.

    Continued management of all our trees forms an integral part of this strategy. All Council owned trees are surveyed by a qualified surveyor for safety every one-to-five years, depending on how much the area surrounding them is used. Where inspection identifies maintenance work it is scheduled in accordingly with safety issues forming the highest priority.

    For more information please read the Peterborough Tree & Woodland Strategy 2018-2028
    https://drive.google.com/ file/ d/ 1ZBu7zy_jIYlXsKRoUkZFZ8xvpdBK1uhH/ view

    Should you require any further information please do not hesitate to contact Aragon Direct Services.

    Posted by Peterborough City Council at 17:18, Wednesday 1 July 2020

  • Works approved

    The works recommended from the inspection have been approved and we are in the process of issuing a work order to our contractor.

    State changed to: Action scheduled

    Posted by Peterborough City Council at 10:45, Thursday 2 July 2020

  • Works in progress

    The works order has now been issued to the contractor for completion within 30 days.

    State changed to: In progress

    Posted by Peterborough City Council at 12:40, Friday 3 July 2020

  • Works complete

    Our records confirm that all works are now complete and as such your enquiry is now closed. We trust this answers your enquiry, however, should you require any further information, please do not hesitate to contact Aragon Direct Services.

    Thank you.

    State changed to: Fixed

    Posted by Peterborough City Council at 14:52, Friday 28 August 2020

This report is now closed to updates. You can make a new report in the same location.