Reported in the Hanging / broken branch category anonymously at 13:23, Fri 28 February 2020
Sent to Peterborough City Council 3 minutes later. Council ref: 2028286.
Customer is saying that there is broken branches still on the tree after the cut this week and would like us to look into this please
Thanks for your enquiry regarding a council-owned tree. This has been sent to Aragon Direct Services for further investigation. We will endeavour to provide a further update within 3 working days
Posted by Peterborough City Council at 13:25, Fri 28 February 2020
Thanks for your enquiry regarding a council-owned tree.
Your enquiry has been allocated to one of our qualified tree surveyors who will carry out an inspection and provide an update within 20 working days.
State changed to: Investigating
Posted by Peterborough City Council at 13:39, Fri 28 February 2020
Thanks for your enquiry regarding a Council owned tree.
A qualified tree surveyor has assessed your request and following a site visit has recommended works. On completion of the works you may feel the task undertaken may not fully address the issue raised. Aragon Direct Services employ qualified tree surveyors to undertake the inspections and all works recommended are in accordance within the guidance contained within the Peterborough Tree & Woodland Strategy 2018-2028.
Continued management of all our trees forms an integral part of this strategy. All Council owned trees are surveyed by a qualified surveyor for safety every one-to-five years, depending on how much the area surrounding them is used. Where inspection identifies maintenance work it is scheduled in accordingly with safety issues forming the highest priority.
For more information please read the Peterborough Tree & Woodland Strategy 2018-2028
https://drive.google.com/ file/ d/ 1ZBu7zy_jIYlXsKRoUkZFZ8xvpdBK1uhH/ view
Should you require any further information please do not hesitate to contact Aragon Direct Services.
Posted by Peterborough City Council at 12:07, Thu 12 March 2020
The works recommended from the inspection have been approved and we are in the process of issuing a work order to our contractor.
State changed to: Action scheduled
Posted by Peterborough City Council at 12:09, Thu 12 March 2020
Works in progress
The works order has now been issued to the contractor for completion within 30 days.
State changed to: In progress
Posted by Peterborough City Council at 12:10, Thu 12 March 2020
Our records confirm that all works are now complete and as such your enquiry is now closed. We trust this answers your enquiry, however, should you require any further information, please do not hesitate to contact Aragon Direct Services.
State changed to: Fixed
Posted by Peterborough City Council at 12:28, Fri 26 June 2020
This report is now closed to updates. You can make a new report in the same location.