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Large pothole in carriageway

Reported in the Potholes category by Peterborough Fix My Street Community at 18:40, Tue 2 October 2018

Sent to Peterborough City Council 4 minutes later. Council ref: 1427959.

Report raised on behalf of community.

Heading east towards the roundabout on the inside lane there is a large pothole covering half of the lane. Reported many times before and nothing has been done. Needs fixing.

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  • Email received from Peterborough City Council.

    Thank you for your email

    Unfortunately, our Highways Department does not deal with the A1, A47 or Soke Parkway this is the responsibility of the Highways Agency.

    You would need to contact them directly on or call them on 0300 123 5000

    Kind regards Caroline Customer Services Peterborough Direct

    Posted by Peterborough Fix My Street Community at 20:05, Wed 3 October 2018

  • Report passed onto Highways England.

    Posted by Peterborough Fix My Street Community at 20:12, Wed 3 October 2018

  • No response has been received from Highway's England. Chase email has been sent to Customer Services to provide update.

    Posted by Peterborough Fix My Street Community at 20:15, Mon 15 October 2018

  • Update received from Highway's England.

    This is an automated response: Thank you for your email to Highways England.

    If you’re reporting a real time issue which requires immediate attention please call the Customer Contact Centre on 0300 123 5000.

    A map of the roads for which we are responsible can be found here government/ uploads/ system/ uploads/ attachment_data/ file/ 721368/ Network_Management_Map.pdf. If the road you’re interested in isn’t on this map it will fall under the jurisdiction of the local authority. You can find details of local authorities using the search facility on the website at: find-your-local-council

    If your email does relate to an issue on Highways England's network it will be passed to the relevant team within Highways England and they will respond to you within a maximum of 15 working days.

    If you’ve made a request under the Freedom of Information Act we will respond to you within a maximum of 20 working days. Your request will be dealt with in line with government guidelines: make-a-freedom-of-information-request/ the-freedom-of-information-act

    Please be advised that emails may be monitored for training and quality assurance purposes. To help us improve our service please click here to complete a short survey.

    Kind regards

    Highways England Customer Contact Centre.

    Highways England Company Limited | General enquiries: 0300 123 5000 |National Traffic Operations Centre, 3 Ridgeway, Quinton Business Park, Birmingham B32 1AF | government/ organisations/ highways-england |

    Posted by Peterborough Fix My Street Community at 20:17, Mon 15 October 2018

  • State changed to: Closed

    Updated by an administrator at 12:27, Fri 3 April 2020

This report is now closed to updates. You can make a new report in the same location.