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Private resident reports issue with local flooding

Reported anonymously at 16:15, Thu 7 January 2021

Reported to Environment Agency on 24/12/20 incident: 1873564. This is not within the Environment Agency remit. AWS have been informed, red: 58356928. Provide information: We need help to resolve a serious reoccurring issue every time it rains too much. The front of the house and through the back gets flooded , the manhole cover lifts and leaves a massive hole on the drive. The houses near don't seem to suffer but we get toilet paper and a foul smell all around our house. We called the council before and Anglian water but as yet we have never had a visit. Today is exactly the same and the manhole is once again open and we cannot venture out the front door. 'm not sure how far it goes into the back fields , if at all But there's always toilet paper etc on the drive and round the back. The manhole cover cannot stay in place too much water. The toilets when flushed fill to the top with back pressure.

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