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Lack of communication

Reported anonymously at 11:17, Tue 22 September 2020

Hi, I have already lodged one complaint about this issue and received no response from yourselves despite saying you would respond within 10 working days and I also note you have closed my case. That's an absolute joke in itself. I am now following up to ask if you consider the works that have been undertaken to be finished? If so maybe someone from the council would like to come out and inspect the work that has been undertaken - uneven finishes, drainage holes left covered over. If this is what some of our council tax goes towards then I would like a refund - absolutely shocking and I would say by no means finished.

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